Skoda Ireland has announced the appointment of Robert Staunton as it new Head of Aftersales.

Robert has previously worked in various Warranty and Service management roles within the VW Group and says he is delighted to be taking on his new role at such an exciting time for the development of the Skoda brand in Ireland. He commented, “The growth of Skoda in Ireland over recent years has been hugely impressive. It has moved from being a niche player to one of the top 5 vehicle manufacturers in the country and the contribution that the Skoda Dealer Network has played in this rise should not be under estimated.” He adds, “Skoda Aftersales will have a crucial role to play in the development of the brand moving forward and will be key to maintaining and enhancing high levels of customer satisfaction with Skoda owners.”

Robert will now head up an experienced team that will oversee the further development of the Skoda Aftersales Dealer Network across the country. He says, “We have a strong Skoda Aftersales Dealer network with highly trained dealer staff, who are prepared to go above and beyond when it comes to customer service. This is something that is well reflected by the strong showing of Irish Skoda Dealer staff in international competitions.” He adds, “We will be building on this strength as well introducing new initiatives in areas such digital aftersales and vehicle health checks. We also intend to continue our Skoda trainee programme which has been so successful at attracting new blood into the industry.”