Schaeffler future-proof technologies at Automechanika
Thursday, September 09, 2021
Schaeffler will be focusing on future-proof technologies and innovative repair solutions and services in its own virtual showroom at this year’s Automechanika Digital Plus.
As a leading global automotive supplier, Schaeffler will provide answers to the key questions about the automotive aftermarket of the future: What impact will technological change have on the aftermarket business of the future? And how can garages continue to perform repairs professionally, profitably, and efficiently?
Jens Schüler, President, GKAM, Global Sales and Marketing Schaeffler Automotive Aftermarket, says “We are focusing on the need of our customers for profitable, future-proof repair solutions. Moreover, with us as their partner, garages will also be equipped to deliver a professional and profitable service in the future. Through our virtual trade fair exhibit we are set to prove that new media offers the automotive aftermarket excellent opportunities for interacting with our customers. But it's not just us who will benefit, because we are sharing our digital expertise with distributors and garages.”
Within the scope of its digital exhibit, Schaeffler is focusing on two aspects: “market-centric” and “future-proof” solutions. Market-centric means identifying the needs of customers and offering tailor-made solutions. For example from the FAG-brand range of chassis parts and INA FEAD kits for combustion engines and hybrid systems to the LuK drivetrain repair solutions.
The provision of future-proof solutions is equally important. Jens says, “At Automechanika we will show that as a Group we are already working on tomorrow's solutions in the form of products and services. We are not just offering the right products for our customers today but are also well equipped to handle the technological shift to electric mobility.”
Schaeffler is also showcasing its “Remote Support”, a solution that in the event of technical queries connects garages to the Schaeffler REPXPERT service in real time via smartphones or tablets. The remote support system transmits a live image from the garage to REPXPERT for accurate diagnosis and support.
In the run-up to the start of the trade fair, Schaeffler will have a special “garage of tomorrow” theme on its website. This will feature new background stories and interviews with industry experts, garages, and specialists from Technical Service.