Schaeffler begins ‘listen, learn & support’ initiative 

March 01, 2022
Schaeffler begins ‘listen, learn & support’ initiative 
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As part of Schaeffler’s ongoing commitment to the independent sector, the company is keen to gauge the opinion of the many professional vehicle technicians that fit its original equipment parts, regarding several key issues, as garages face the many challenges, opportunities and uncertainties of the ever-changing aftermarket landscape.


Sales & Marketing Director, Matt Selby commented, “So that we can continue to support garages, and to learn new ways in which we can assist them, we are planning a series of workshop visits during 2022, which will hopefully give us an insight into their current view of the vehicle repair business and how they see the future unfolding”. He added, “As well as listening to what concerns them most, the visits will also give us the chance to ask technicians and garage owners a series of questions such as: How do they see the future of the independent aftermarket? What kind of support do they need? Does fitting OE parts give them an advantage in their area? How does training need to evolve? These are all important issues and, combined with the thoughts and concerns that are at the front of their minds, it’ll help us to gear our support to make it more effective in 2022 and beyond.”

Matt says that in addition to these conversations, which he hopes will provide a catalyst to further improve Schaeffler’s support programme, members of the renowned REPXPERT team will provide some of the latest technical insight and best practice advice, along with hands-on training. Matt believes for Schaeffler and the professionals that fit its well-known LuK, INA and FAG repair solutions, these visits will be a win-win for both sides.

Information on Schaeffler products, fitting instructions, labour times and much more can be found on the REPXPERT workshop portal – www.repxpert.co.uk – the REPXPERT app, or by calling the Schaeffler REPXPERT hotline on 0044 872 737 0037.
 
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