GS Yuasa launches new online learning platform
Tuesday, June 11, 2019
GS Yuasa, has launched its GS Yuasa Academy, a new online battery training platform at Automechanika, Birmingham.
Featuring both Yuasa and GS battery brands, GS Yuasa Academy is the first system of its type for comprehensive online battery training. Aimed at improving customer service, reducing warranty returns and maximising battery business potential, it provides over 20 certified courses tailored to different job roles.
Jon Pritchard, General Sales and Marketing Manager at GS Yuasa Battery Sales said, “The reaction to GS Yuasa Academy has been fantastic. Our customers have been impressed with the wide range of courses on offer, how these battery related topics are broken down into easy-to-follow, bite sized modules, and how upon completion of each course a downloadable certificate is achieved.” He added, “Results of a recent survey of workshop technicians highlighted a real need for comprehensive training. Worryingly, 62% of participants asked did not know what battery state of charge and state of health were, and 52% were unaware of the reasons battery failure is more common in the winter. These results highlighted some concerning knowledge gaps, replicating what we often see at our workshop training events.”
Jon believes an understanding of batteries is essential for all technicians to ensure that batteries are stored, the right application is selected and fitted correctly. The company already had a comprehensive training programme in place, but he says the GS Yuasa Academy offers industry leading training to as many workshops as possible.
Designed for individuals and organisations alike, GS Yuasa Academy provides valuable knowledge and skills. Training content is delivered in dynamic video format and courses feature downloadable support material. GS Yuasa have identified individualised learning programmes, tailored to specific job roles within the industry. Each course module only takes a few minutes to complete and users can leave the site and return to pick up where they left off at any time.
With engaging presenters and clear graphics to aid learning, GS Yuasa Academy will also explain GS Yuasa’s market-leading product ranges, including their key features and benefits, manufacturing processes, information on labelling specification and what sets these ranges apart from competitors.
There are various multiple-choice tests along the way, so individuals can reflect on learning and check their understanding as they progress. Upon completion of each course, a downloadable certificate will be achieved and can be printed as proof of certification in this area.
GS Yuasa Academy is also designed with large distributors, retailers, motor factors and other organisations in mind. The system helps organisations maximise business potential by managing and monitoring the learning of teams of any size. It can be customised to business requirements with easy-to-use team leader features, including a bulk team upload, progress dashboards, downloadable reports and specific learning paths.
The company says the GS Yuasa Academy will help increase sales, reduce warranty claims, save money, highlight up-selling opportunities and ensure batteries leave the shelf in the best possible condition.
To access the Academy go to: academy.gs-yuasa.eu.