Audi North Dublin scooped two of only six awards presented at the recent SIMI Irish Motor Industry Awards in association with Castrol Professional, held at the Burlington Hotel on Thursday 23rd February 2012.
Audi North Dublin was awarded Aftersales Operation of the Year, in recognition for their outstanding work in the field of car servicing and Aftersales care.
By presenting Audi North Dublin with this award the SIMI’s judges recognised, “its attention to detail in the delivery of an enhanced customer experience; its commitment to the professional development of a highly-skilled Aftersales team; and its positive investment strategy, defining a new benchmark for Aftersales excellence.”
The award was accepted on behalf of the team by Adrian Gibney Head of Aftersales who commented that “this award is a reflection of the hard work and dedication of the whole team at Audi North Dublin all of whom are dedicated to and passionate about the Audi brand and upholding the brand’s reputation for quality and I am delighted to accept the award on behalf of my Aftersales team”.
In addition Audi North Dublin were awarded the Franchised Dealer of the Year award. This award is particularly impressive given that Audi North Dublin has been trading for only 14th months since opening the doors of their temporary facility in December 2010.
2012 promises to be an exciting year for Audi North Dublin, having recently invested €10 million in their new Flagship Terminal Facility scheduled to open in June of this year.
In winning the trophy for ‘Franchised Dealership of the Year’, judges praised Audi North Dublin, commenting, “its robust business model; its pace-setting performance in achieving outstanding growth and profitability in just two years; and its proactive investment initiatives, signalling its sector-leading ambition and confidence in the future of the motor industry.”