Michelin is introducing a new 24/7 breakdown service for truck, bus and coach operators which uses audited and approved Michelin Certified Centres to provide comprehensive nationwide coverage across the UK and Republic of Ireland.

The new Michelin ONCall service draws upon the combined strength of all independent Michelin Truck Professional (MTP) dealers and ATS Euromaster centres to offer a rapid-response network of more than 300 commercial vehicle-ready service points.

Fleets benefit from competitive fixed pricing, a two hour response window and Michelin policy fitment rates which will exceed 90 per cent. Additional benefits for ONCall customers include a 12 month guarantee on all new Michelin tyres fitted, full access to their individual Michelin Remix casing bank and 30-day payment terms.

Richard Bezzant, MTP Programme Manager, says: "Operators need the reassurance of a roadside assistance service they can count on in an emergency ­ no matter where a vehicle is, or the time of day or night.

"We¹ve developed Michelin ONCall from the ground up to ensure it combines everything our customers tell us they want from a tyre assistance service in a single package. No job is too big or too small, and our  call centre team will keep the customer informed every step of the way.²

Fixed menu pricing enables customers to know exactly how much a call-out will cost before they dial 0845 362 8521 for assistance. All invoicing is processed centrally by Michelin, ensuring a customer will be invoiced directly by their local dealer, regardless of where in the UK or Ireland the job was carried out.

All roadside call-outs placed through ONCall will be attended by REACT-accredited technicians, giving the customer complete confidence that the technician will work in a safe and competent manner.

To register for the Michelin ONCall service, customers should contact their local Michelin account manager or emailmichelin.oncall@uk.michelin.com