Users of Bosch ESI[tronic] software, who have licensed the function "experience-based repair (EBR)" now have access to more than 1,000,000 real-life use cases/vehicle combinations. This means workshops have fast and straightforward solutions to known faults, generated by the experienced Bosch authoring team and validated through the expertise and feedback of the worldwide Bosch diagnostic community.

To celebrate the 1 million ‘real life’ case/vehicle combinations achievement, Bosch is making its EBR (Experienced Based Repair), SIS (Technical Manuals) and P (Circuit Diagrams) ESI[tronic] online info types available free of charge in online format to existing ESI[tronic] customers that do not already have a license for these info types until the end of 2020.

Bosch says that every third independent workshop in Europe uses ESI[tronic], for multi-brand diagnosis on passenger cars, light commercial vehicles, trucks and off-highway vehicles, with more than 200 000 active users worldwide.

In ESI[tronic] 2.0 Online, workshops have access to maintenance and circuit diagrams, all important diagnostic functions, repair and troubleshooting instructions, manuals, vehicle data and also experience-based repair cases for more than 150 vehicle brands.

The EBR delivers quick and uncomplicated solutions for known errors from workshop practice, compiled by the experienced Bosch team of authors. In addition to proven sources such as the service hotline, Bosch uses a special algorithm that searches Internet forums for relevant errors and repair tips from everyday workshop life. This algorithm has been specially developed by Bosch for EBR. The Bosch team of experts then validates the data according to high Bosch quality standards. EBR enables technicians to identify system related errors as well as noise complaints that are not covered by the software diagnosis meaning faults can be quickly and efficiently assessed and rectified.

Another advantage for EBR customers is the consistent structure consisting of complaints, framework, possible causes and remedy as well as a free text search for error codes, symptoms and even components.

The feedback function at the end of each repair instruction makes it possible to evaluate the experience based repair using likes and comments. It is particularly helpful that the cases with the most Likes are listed at the top. Thus, the cases that are considered most helpful by the users as well as those that occur most frequently are highlighted.

As part of the celebratory promotion ESI[tronic] users can get free on line access until the end of 2020 to:

Schematic diagrams– P: More than 30,000 schematic diagrams for over 900,000 vehicle combinations.

Technical Manuals – SIS: More than 16,000 troubleshooting instructions for more than 347,000 vehicles covered.

Experience-based repair – EBR: More than 1 million use cases/vehicle combinations and fixes.

For more information on ESI[tronic], Experience based repair, or the promotional offer, visit https://www.boschesitronic.com/en/