Borg & Beck is encouraging garages to carry out winter service checks on all cars they come into contact with to increase business and improve levels of customer satisfaction.
The company says that many components need checking due to harsh road and weather conditions over the winter months. It particularly highlights cabin filters as being an area of excellent potential.
During a winter service, all four Filters should be considered and replaced if necessary. However, the Cabin Filter can be exposed to particular stress because it may have been used considerably over the summer, so will already have worked hard filtering out the harmful particles and contaminants. Therefore, added pressure in the winter could lead to decreased heater performance, unpleasant odours and safety issues, as the windows may not be able to clear properly, affecting the vision of the driver.
A sure sign that the Cabin Filter needs replacing is if the windscreen begins to mist or takes a long time to de-mist. To prevent these potential health and safety issues from occurring, technicians should be recommending Filter replacement and, irrespective of these known problems, Cabin Filters should be automatically replaced every 12 months.
With this in mind, First Line Ltd, under the Borg & Beck brand, has continued to add to its extensive product portfolio and in 2017 introduced 86 new Cabin Filter references. This was in addition to 77 Air, 36 Fuel and 12 new Oil filters.
Borg & Beck also say that whilst the car is in the workshop, technicians should take the opportunity to check the functionality of the Wiper Blades. Wiper Blades are constantly exposed to changing weather conditions and due to temperature changes, over time, the rubber blades will inevitably deteriorate and visibility could be affected and become dangerous. Being able to see clearly during bad weather is crucial, therefore it is strongly recommended that the Wiper Blades are replaced annually.
To help technicians relay this important message to their customers, First Line Ltd has designed a poster to be placed in work shop reception areas. To request a copy email: marketing@firstline.co.uk with your address and contact details.