The Joe Duffy Group has collected the Silver medal for Customer Focus at the European Business Awards held in Dubrovnik, Croatia.

The European Business Awards are given to the most innovative businesses on the continent by promoting success, innovation and ethics in the European business community. Past winners are from a diverse range of industries including pharmaceutical, engineering, fashion, cosmetic, online businesses, manufacturing and transport.

Winners of the EBAs are congratulated by an audience comprising heads of state, leading industrialists, entrepreneurs, business leaders, media owners and academics from across 34 European nations.

This year the Joe Duffy Group entered the competition under the Customer Focus category.

An important aspect of business development, customer focus ensures that services provided are useful and relevant to current and potential customers. As a core practice it drives growth through a deep understanding of customer values. This award celebrates organisations that have enhanced their prospects and profitability by putting the customer at the heart of its business.

After a long process of presentations and various stages Group Marketing Manager, Alan Gilligan proudly collected the award for Runner Up in the Customer Focus category at an awards ceremony held on May 4th in Dubrovnik.

“We are delighted with this result and look forward to pushing ahead into the rest of 2017/2018 with our development of the Joe Duffy Group for our customers here in Ireland, “ says Alan.