Audatex UK & Ireland has announced that Tom Hart has been promoted to claims sales director. 

Tom is a local market expert and a specialist in understanding the claims ecosystem. In his previous role as head of account management, Tom successfully managed and led a strategic customer-facing team for almost five years. His new role as director will see him utilising the skills and expertise he has amassed in recent years to elevate the Audatex claims offering and further develop the claims sales team to assist the business with its strategic expansion plans.   

Over the past 18 months, Tom was responsible for successfully appointing and developing a new national account management team capable of providing a broad spectrum of expertise, including parts, engineering and insurer operations. 

Commenting on his appointment, Tom Hart, said, “Despite the challenges posed by the market, we are well placed as a team in terms of knowledge, expertise, innovation and vision to help develop and grow the business even further, for the benefit of our customers. It’s essential that in a period of rapid market evolution, the industry has the data and technology support it needs to minimise risk and optimise efficiency.” 

Tom has held senior roles within Audatex for over 11 years and, most recently, was highly influential in the operating plan that saw the successful migration of the entire Irish market over to Audatex within a six-month timeframe.

Audatex is a specialist in providing automotive claims processing and valuation solutions and services for the automotive sector. As an industry leader, Audatex is recognised for its advanced technology and software platforms that assist insurance companies, repair shops, and other stakeholders in accurately assessing the cost of vehicle repairs.

Chris Wright, managing director at Audatex UK & Ireland, commented, “Tom is a dedicated and highly valued member of the Audatex team, and his promotion is richly deserved.  He is commercially very experienced, with an impeccable track record of delivering for customers and the business as a whole. He prides himself on consistently high levels of client advocacy feedback, which is also instilled in the teams he leads.” 

Chris added, “Tom is ideally equipped to lead our largest migration plan to new technology, as Qapter,  the industry's only globally available end-to-end claims management and estimating solution powered by AI, prepares to fully enter the global market in 2024.”