Gates is promoting a new technical initiative designed to improve skills and customer satisfaction when it comes to drive system servicing and repairs. 

TechPartner is a three-way agreement that unites Gates as the supplier, local motor factors and their garage customers. The aim is to improve drive systems servicing and maintenance practices. In return for improved warranty terms, garages agree to take part in Gates training, commit to using Gates parts and agree to use the correct tools for every job.

Gates believes that if every garage technician used the right tools and followed the correct procedures, most of the remedial work on drive systems would be a thing of the past. As such the Gates training programme is organised in association with local motor factors, which must also undertake to increase garage access to the specialist drive system tools.

TechPartner garages get an extra two years of warranty for parts sourced as part of the scheme. This is in addition to the standard two years already offered by Gates.

Gates says that by installing its kits, which include everything needed to complete the job such as  belts, tensioners and water pumps, installers are able to take more control of each job. In the event of a claim, there is only one point of contact and one supplier involved in the warranty process.

For more information on the Gates TechPartner programme please contact your Gates stockist.