ZF has been named as Frost & Sullivan’s European Automotive Aftermarket ‘Company of the Year’ 2018. Independently measured against a list of criteria under the headings ‘Visionary Innovation & Performance’ and ‘Customer Impact’, ZF Aftermarket beat off stiff competition to take the title. The award was presented at Frost & Sullivan’s Excellence in Best Practices Awards Banquet.

Benson Augustine, Senior Research Analyst Frost & Sullivan commented, “Against a competitive and challenging market backdrop, ZF Aftermarket’s industry leader and partnership skills in the field of advancing mobility make it a true and worthy winner of the title  ‘European Automotive Aftermarket Company of the Year’. With proven examples of being first to market with new solutions, we believe the business expertly combines delivery of best practice; in terms of growth, innovation and leadership, maximising customer value and experience – with the art and science of futureproofing its offer.”

ZF Aftermarket beat off stiff competition from across Europe to take the title. Frost & Sullivan analysts independently evaluated two key factors: Visionary Innovation & Performance and Customer Impact. These were measured against a list of criteria which included: addressing unmet needs; visionary scenarios through Mega Trends; best practice implementation, financial performance, price and performance value, customer and service experience and brand equity. Across the board ZF Aftermarket achieved a point score of 9 out of 10; the next best scores of other companies in the running being 8 and 7 respectively.

The award recognises the solutions and component expertise under the ZF brand portfolio: Lemförder, Sachs, TRW, and Boge. Upon receiving the award, Ben Smart, Director Global Marketing & Communication ZF Aftermarket commented, “We are extremely proud of this award. It recognises the hard work, vision and dedication of our global aftermarket team. We also applaud our customers, whose daily choices to support the organisation contribute in a meaningful way to its future.”