2021 marks 100 years since the opening of the first Bosch Installation and Repair Workshop and the Bosch Car Service is the largest independent workshop network in the world.

Bosch Service partner no. 1 was Max Eisenmann & Co., an automotive repair workshop based in Hamburg, which became the first official Robert Bosch AG Installation and Repair Workshop in 1921. This marked the birth of Bosch Services and the first chapter in a global success story.

Company founder Robert Bosch had recognized early on the necessity of a repair shop network. As the number of car owners increased, so too did the demand for specialised expertise that extends beyond country borders. This has led to the creation of today’s Bosch Car Service which is now the world’s largest brand-independent workshop network, with more than 15,000 partners in 150 countries.

As members of the global Bosch Car Service network, workshops receive support in the form of cutting-edge diagnostic technology, effective spare part logistics, marketing assistance, first class training. A qualification system with the Bosch Service Excellence program, including regular audits and workshop tests, ensures the high service quality of Bosch workshop partners.

“Vehicle complexity is growing steadily with more and more cars now featuring driver assistance technologies and new display and infotainment systems,” says Thomas Winter, Head of Workshop Concepts at Bosch Automotive Aftermarket. “This also means new challenges for workshops. Bosch is a reliable partner when it comes to accommodating the increasing requirements of the future and can guarantee that, with Bosch Car Service workshops, car owners will always have a competent contact for services and repair.”

100 years after opening the first Bosch repair workshop, Bosch Car Service companies are now leaders in the independent workshop market as modern full-service providers. Bosch is celebrating this success story with an optimistic look at the future: the objective is to further consolidate the global network with new partner workshops, more closely coordinate customers and service stations on the basis of digital solutions and smart use of data.