With cars being prepared for winter and a focus on anti freeze and cooling system maintenance, Gates has available two useful technical booklets about cooling systems diagnostics in one pack (E/70547). Although they are designed for installer’s use, motor factor counter staff will also find them an important source of information.
This is the first time Gates has produced a Troubleshooting Guide for cooling systems. The idea is to improve the overall quality of the cooling system product package, which as well as belt kits with water pumps, also includes thermostats and hoses.
Diagnosis Made Easy is a 16-page booklet that highlights the major cooling system diagnostic issues. White smoke from the exhaust pipe, rising fuel consumption, irregular water coolant levels, liquid under the car, unusual noises in the system and steam, are just some of the symptoms that can indicate problems within the cooling system.
The Gates Cooling System Troubleshooting Guide, takes installers on a step-by-step journey through symptoms and potential causes, of cooling system problems under the bonnet. They enable them to find solutions to a wide range of problems.
Wim Goossens, Gates MD says, "On the workshop floor, installers will recognise cooling system problems, but some might fail to appreciate that what they have found is actually a symptom caused by a problem somewhere else. The diagnostic and troubleshooting guides are
designed to help installers trace issues back to the causes and diagnose the correct solutions for the vehicles.”
The guides are also a great reference for motor factor staff. In days gone by, memorising a few references was enough to resolve many of the daily cooling system issues raised by garage customers. However, with fast changing technology and advanced product innovation at Original Equipment levels, the proliferation of parts references has made keeping abreast of product development so much harder for counter staff. These guides help them gain a better understanding of systems and problems, so that they can offer good advice to customers and recommend the correct parts for the job.
The guides can be downloaded in the downloads and literature section under products and services at ww2.gates.com/europe/